Return Policy
We offer refund / exchange subject to terms and conditions within first 7 days from the date of your purchase. If 7 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale, then the item may not be eligible for a return / exchange. Further, only such items are replaced by us (based on an exchange request), if such items are found defective or damaged.
You agree that there may be a certain category of products / items that are mpted from returns or refunds. Such categories of the products would be identified to you at the item of purchase. For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies. If return/exchange approved, it will be done within 7 working days. REFUND POLICY
In Case refund, we generate coupon code against value of products for future purchase.
Offer Products
1.There is no return and refund policy on offer products. we replace only damaged products with same design
NOTE: We do not accept any exchange and returns on HANDMADE products, SALE products and on INTERNATIONAL orders.
REFUND POLICY
In Case refund, we generate coupon code against value of products for future purchase and Coupon code will be credited within 2-4 working days. DEFECTIVE AND DAMAGED ITEMS All our products are checked before packing. We also pack carefully so that the jewellery does not get damaged while in transit. But in case of very rare instance of items get damaged in transit, please contact us via email info@deharjewellery.com or whatsapp at +91 9227112279 within 24 hours. We will help you resolve any issues as quickly as possible by replacing the item, once the faulty item has been returned to us by post. We will dispatch the replacement.